1. Return Eligibility

We want our customers to be satisfied with their purchases. If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 7 days of receiving the order.

To be eligible for a return, the product must:

  • Be unused and in its original condition
  • Be returned in the original packaging
  • Include proof of purchase or order confirmation

2. Non-Returnable Items

Certain products may not be eligible for return or refund. These include:

  • Products that have been opened or used
  • Products damaged due to improper handling
  • Products purchased under special promotions or clearance sales

3. Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method within 5–10 business days.

4. Replacement Policy

If you receive a defective or damaged product, we may offer a replacement instead of a refund depending on the situation and product availability.

5. Shipping for Returns

Customers may be responsible for return shipping charges unless the product received is damaged, defective, or incorrect.

We recommend using a trackable shipping service to ensure the product reaches us safely.

6. Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

7. Delayed or Missing Refunds

If you have not received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, you may contact us for assistance.

8. Contact Us

If you have any questions about our Refund & Return Policy, please contact us through our website contact page.